Datenschutz

Privacy Policy

1. Data Controller

The controller responsible for data processing on this website is:

Agritegra Deutschland GmbH
Königsberger Str. 27
74177 Bad Friedrichshall
Germany

Managing Director: Hans Schäfer

E-mail: info@hotel-gasthof-ritter.de
Phone: +49 6266 857

2. General Information

The protection of your personal data is important to us. We process your personal data in accordance with applicable data protection laws, in particular the General Data Protection Regulation (GDPR).

3. Collection and Storage of Personal Data

When you visit our website, technical information may be collected automatically, including:

  • IP address

  • Date and time of access

  • Browser type and version

  • Operating system

  • Referrer URL

  • Pages visited

This information is used to ensure the secure and reliable operation of the website.

4. Contacting Us

If you contact us by e-mail, telephone, contact form, or any other communication channel, the information you provide will be processed for the purpose of handling your request.

5. Reservations and Hotel Stays

For the purpose of processing reservations and hotel stays, we may process the following data:

  • Name

  • Address

  • Telephone number

  • E-mail address

  • Arrival and departure dates

  • Reservation details

  • Payment information

This processing is necessary for the performance of the accommodation contract and compliance with legal obligations.

6. Booking Platforms

Reservations may be made through external booking platforms. Personal data may be transmitted to or received from these providers.

This includes, but is not limited to:

  • Booking.com

  • Expedia

  • HRS

  • Other connected booking platforms

Please refer to the privacy policies of the respective providers for further information.

7. SiteMinder

We use SiteMinder to manage reservations, availability, and booking information.

Personal data may be processed as required for reservation management and accommodation services.

8. Google Forms

We may use Google Forms for breakfast selections, guest information collection, surveys, and organizational purposes.

Information submitted through Google Forms may be processed and stored on Google's servers.

9. TTLock

For contactless check-in and digital room access management, we use TTLock.

The following information may be processed:

  • Guest name

  • Room assignment

  • Access permissions

  • Access validity periods

This processing is carried out solely for the purpose of managing your stay.

10. WhatsApp Communication

If you contact us via WhatsApp or agree to communicate through WhatsApp, your information may be processed through WhatsApp's systems.

Please refer to WhatsApp's Privacy Policy for further information.

11. SumUp

We use SumUp for electronic payment processing.

Payment information is processed directly by SumUp. We only receive the information necessary to complete the transaction.

12. Google Maps

Our website may include Google Maps services.

When accessing pages containing Google Maps, personal data, including your IP address, may be transmitted to Google.

13. Google Fonts

To ensure a consistent display of fonts, Google Fonts may be used on this website.

When accessing the website, a connection to Google's servers may be established.

14. Google Analytics

Where enabled, we use Google Analytics to analyze website usage and improve our services.

Google Analytics uses cookies and similar technologies to collect statistical information.

Processing is carried out only with your consent where legally required.

15. Cookies

Our website uses cookies and similar technologies.

Necessary cookies are required for the operation of the website. Analytical and marketing cookies are only used with your consent.

You may change your cookie preferences at any time.

16. Data Retention

Personal data is stored only for as long as necessary to fulfill contractual obligations, comply with legal requirements, or protect legitimate business interests.

17. Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of data

  • Restrict processing

  • Data portability

  • Object to processing

  • Withdraw consent at any time

You also have the right to lodge a complaint with a supervisory data protection authority.

18. Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy to reflect legal, technical, or operational changes.